Taking support, maintenance and security seriously.
Updating the WordPress environment is important as the chances are it's part of an eco system with plugins and more. Compatibility checks and updates are mandatory if your website is to remain stable and function as it was delivered.
Should your website become broken, or if you have tried to update it yourself then we will offer to fix this. If Mediacake was your original supplier then we can rollback to a previous version until the new compatibilities are identified and fixed.
When we deliver websites we ensure that a back up system is in place so that any data updates you've made are safe even if the website breaks or is hacked. We can offer various storage options within an existing hosting account with Mediacake or in a cloud storage account.
You'll get an agreed amount of time per month and access to a Mediacake developer for maintenance and support that covers anything you need. From plugin setups to front end styling modifications.
If you decide to change your host provider, and join Mediacake's hosting solutions then we can also include free migration services to ensure your website has no downtime.
You may or may not have experienced a website hacking in the past. If so you'll know this can be an unpleasant and often requires expensive developer costs to remedy. Mediacake actively promotes Securi Security as a chosen partner to prevent hacking or malicious activity in your website.
Mediacake can offer a set of hours included in your maintenance package and also discounted hours for future needs. New pages, sections, banners or even adding ecommerce features to your website. Feel free to contact us to see what we can offer.