Support & maintenance for your WordPress website.

Support & maintenance for your WordPress website.

Your website is an integral part of your business and image and is a goto place for clients to learn about your company or where they expect to find product and services easily accessed. It’s important to ensure that your online environment is kept up to date and runs smoothly with latest version of WordPress, plugin updates, security licenses and more. Our maintenance service includes the following areas of focus.

Your website is an integral part of your business and image and is a goto place for clients to learn about your company or where they expect to find product and services easily accessed. It’s important to ensure that your online environment is kept up to date and runs smoothly with latest version of WordPress, plugin updates, security licenses and more. Our maintenance service includes the following areas of focus.

Taking support, maintenance and security seriously.

All WordPress Updates

Updating the WordPress environment is important as the chances are it's part of an eco system with plugins and more. Compatibility checks and updates are mandatory if your website is to remain stable and function as it was delivered.

Compatibility Support

Should your website become broken, or if you have tried to update it yourself then we will offer to fix this. If Mediacake was your original supplier then we can rollback to a previous version until the new compatibilities are identified and fixed.

Scheduled Backups

When we deliver websites we ensure that a back up system is in place so that any data updates you've made are safe even if the website breaks or is hacked. We can offer various storage options within an existing hosting account with Mediacake or in a cloud storage account.

Monthly WordPress Support

You'll get an agreed amount of time per month and access to a Mediacake developer for maintenance and support that covers anything you need. From plugin setups to front end styling modifications.

Free WordPress Migration

If you decide to change your host provider, and join Mediacake's hosting solutions then we can also include free migration services to ensure your website has no downtime.

Sucuri Malware Monitoring/Clean Up

You may or may not have experienced a website hacking in the past. If so you'll know this can be an unpleasant and often requires expensive developer costs to remedy. Mediacake actively promotes Securi Security as a chosen partner to prevent hacking or malicious activity in your website.

Discounted Development Costs

Mediacake can offer a set of hours included in your maintenance package and also discounted hours for future needs. New pages, sections, banners or even adding ecommerce features to your website. Feel free to contact us to see what we can offer.

After disappointing experience from several web companies over the years I have to say that I am very happy we have finally found a company that knows what they are talking about. Thanks for the new website that not only looks good but actually works, the patience and support given has also been great. Looking forward to our next website for Kai. Craig Mclean (Owner)

Craig Mclean (Owner)

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© 2019 Mediacake Agency Co., Ltd.

© 2019 Mediacake Agency Co., Ltd.

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